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BPO AND OUTSOURCED SERVICES M&A

BPO and Outsourced Services Investment Banking

Hyde Park Capital advises BPO and outsourced service providers delivering IT, back-office, and customer experience solutions. Our transaction approach highlights the strength of contracts, recurring revenue, and global scalability.

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By showcasing automation and AI, we create competitive buyer interest, enable strategic technology investment, and secure premium valuations.

Administrative and Back-Office Services

Administrative and back-office providers power payroll, data, and compliance with trusted client relationships. We help teams scale for enterprise clients and invest in automation to lift margins, moving from commodity work to higher-value services and positioning the business for growth or a premium exit.

Call Center Services

Call center providers deliver 24/7 omnichannel customer experience at lower cost than in-house teams. Hyde Park Capital executes transactions showcasing contract retention, service levels, multi-location delivery, and language depth. We connect operators with buyers and capital to modernize with AI and cloud, diversify the client base, and secure premium valuations.

Customer Support

Customer support providers earn loyalty through rapid, expert help across channels. We execute transactions showcasing first-call resolution, client satisfaction, certification depth, recurring contracts, and round-the-clock coverage. We connect owners with buyers and capital to modernize with automation, move beyond Tier 1 work, and secure premium valuations.

Help Desk Support

Help desk providers keep users productive with rapid issue resolution. Hyde Park Capital highlights first-call resolution, certification depth, recurring contracts, and round-the-clock coverage, runs competitive processes, and connects owners with buyers and capital to scale and maximize transaction value.

IT and Professional Services

IT and professional services firms power enterprise transformation across infrastructure, complex delivery, and managed services. We execute transactions highlighting enterprise relationships, utilization, certifications, and recurring revenue, connecting specialists with buyers and capital to expand access to growth opportunities and exit alternatives.

Marketing and Communications Services

These marketing and communication agencies help brands stand out through content, campaigns, and digital marketing strategies. They often run lean, creative teams with strong client retention and deep relationships. We guide firms through transaction planning and connect them with partners aligned with their values and momentum.

BUSINESS SERVICES INVESTMENT BANKING TRANSACTIONS

Recent Business Services Transactions

Check out our track record of previous Business Services Transactions.

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Testimonials

“Michael Johnson and the Hyde Park Team came highly recommended from our respected friends that had successfully exited a prior company with the help of Michael and his team. We are so appreciative of Michael and his team and extremely excited about our path forward.”
Brian KaskavalciyanCo-Founder & CEO

“After 40 years of building a tremendous company independently, Suzy and I realized in order to take the company to the next level, we are incredibly thankful to have had Hyde Park help us with this process and excited to be partnered with LTP.”
Vic TrinoCo-Owner, Acree Plumbing Air & Electric

“Hyde Park's team of professionals exceeded my expectations throughout the process. Their reputation, which led me to them, is well deserved, real and proved to be extremely valuable.”
Frank McColmPresident of FCMC, LLC

“After many years of independence, our company got to the point where we needed a large strategic partner to help us grow to a whole new level. We could not be more thrilled with our decision to partner with BGIS and grow our HVAC company nationally while also helping BGIS expand its facilities management services.”
Howard MillianFounder and Co-CEO, Millian-Aire Air Conditioning & Heating

“With the highly skilled Hyde Park Capital team representing our company we were successful in presenting to the target market and completing a transaction.”
Principal ShareholdersTMS Management

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SENIOR BUSINESS SERVICES INVESTMENT BANKERS

Meet HPC’s Experts

Learn more about our hard-working group of business services investment banking professionals.

MANAGING PARTNER John Hill, Jr.

MANAGING DIRECTOR Michael Johnson

MANAGING DIRECTOR Chris Fieschko

DIRECTOR Matt Gladdish

VICE PRESIDENT Luke Horanski

BUSINESS SERVICES INDUSTRY REPORTS

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BUSINESS SERVICES INVESTMENT BANKING INDUSTRIES

Supporting Growth Across All of the Business Services Industries

Hyde Park Capital delivers investment banking for business services leaders. We execute transactions and capital solutions that scale platforms and improve efficiency. Our team brings sector insight and disciplined process to deliver premium outcomes and lasting value across people-intensive and process-driven models.

Our track record spans transactions across key business services sectors, including: